What (people) want
What do customers, friends, the socially networked, users, neighbors, classmates, servers, administrators, employees… maybe even brands… want?
notice me
like me
touch me
do what I say
miss me if I’m gone
The above blog was written by Seth Godin, Saturday, May 14, 2011. I thought about this and how it applies to leadership and the most impactful way to treat people. The following are my thoughts and expansion on what Seth wrote.
As a leader, it is imperative that you constantly feed your staff. They want to hear it from YOU!
Notice me – acknowledge me when I do something right and value what I bring to this company
Like me – smile, ask about ME, get to know me, ask me what I do when I am not at work
Touch me – send note cards with acknowledging and supportive comments, connect with the heart
Do what I say – ask for my suggestions and take action on some of my suggestions
Miss me if I am gone – always acknowledge the strengths a person has brought to the organization
All of your staff like to be “touched” by you. Not in the physical sense of course! In the heart. You as the leader, have the “magic touch” to motivate, inspire, grow and develop your staff. That means they want to hear it from YOU, you personally, in some way.
DO SOMETHING TODAY, to acknowledge and “touch” your staff.
